Refunds and Returns
đź’Ž Refunds & Returns Policy
At CrystalDTF, our goal is to make sure you’re 100% happy with every order. We truly value your business and want you to love your prints as much as we love making them!
đź’¬ Not satisfied with your order?
If for any reason you’re not completely satisfied, please reach out to our Customer Service Team. We’ll review your order and work with you to make it right — whether that means a refund or another solution that ensures you’re happy.
🎨 Had an issue with your print?
Each order includes a Second Chance QR Code — your special way to reprint the same design at 50% off.
If something went wrong with your print, just scan your QR code or contact us, and we’ll help you reorder your design at half price.
🛠️ How to get help
Simply contact our Customer Service Team:
📧 Hello@crystaldtf.com
Please include your order number and a brief description of the issue (photos always help!).
Our team will take care of you as quickly as possible — because we believe great service should shine as bright as your prints ✨