Privacy Policy

Privacy Policy for CrystalDTF.com

Effective Date: 03-27-26

At CrystalDTF.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

We collect information directly from you, automatically as you browse, and sometimes from third-party partners.

Information you provide to us: This includes your name, billing and shipping address, email address, phone number, and payment information when you place an order, create an account, or contact us.
Information collected automatically: When you visit our site, we automatically collect certain data about your device, including your IP address, browser type, time zone, and information about the cookies installed on your device.
Browsing information: We track the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with our website.

How We Use Your Information

We use the information we collect primarily to fulfill any orders placed through the site and to provide a great customer experience.

Processing your payments and arranging for shipping.
Communicating with you about your order or our store.
Screening our orders for potential risk or fraud.
Providing you with information or advertising relating to our products, in line with the preferences you have shared with us.
Improving and optimizing our website using analytics.

How We Share Your Information

We share your personal information with trusted service providers to help us run our business and fulfill your orders.

Service Providers: We use third-party platforms (like Shopify) to power our online store, as well as payment processors and shipping carriers.
Analytics: We use tools like Google Analytics to help us understand how our customers use the site.
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena or lawful request for information, or to otherwise protect our rights.

Cookies and Targeted Advertising

As described above, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may share this personal information with third parties, including advertising partners, to show you ads on other websites that are relevant to your interests.

Sharing personal information for targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out. If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt out of activity that may be considered a "sale" or "sharing" of personal information for the device and browser you used to visit our website.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you.
Request that we correct inaccurate information.
Request that we delete your personal information.
Opt out of the sale or sharing of your data for targeted advertising.

To exercise any of these rights, please contact us using the details below.

Data Retention and Security

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement reasonable security measures to protect your personal information, but please remember that no method of transmission over the Internet is 100% secure.